Summary/Objective:
Purposefully seeks to establish a relationship with persons donating to Daily Hope ministries by connecting with donors via phone, email, or handwritten notes. The purpose of the contact is to: thank donors for their support; share current Daily Hope news with the donor; and offer prayers in the name of Jesus Christ to support and encourage our partners. This position engages in any tasks related to Daily Hope as needed.
The person in this position must be very familiar with the teaching of Pastor Rick and the culture of Saddleback Church. A high level of Bible knowledge is critical; and this person must be in relationship with Jesus Christ and prayerful regarding all duties performed.
Essential Functions:
- Calls each of our donors as directed
- Prays in the name of Jesus with our donors on the phone, via email and in mailedcommunications
- Sends follow up emails to donors that they cannot reach via phone
- Responds by email to donors that reply to their emails
- Records all interactions with donors in our customer relations data base
- Assists with special mailings of gifts to donors as needed
- Assists with incoming Daily Hope mail as needed
- Writes handwritten notes to donors as needed
- Responds to general Daily Hope emails that require prayer and a ministry touch
- Other duties as assigned
Competencies:
- Ability to pray for Daily Hope callers, Daily Hope partners and staff
- Has a heart for evangelism and ministry
- Exhibits solid Biblical understanding
- Strong interpersonal skills
- Strong written and oral communications skills
- Technical Capacity: Proficient in Microsoft Outlook, Word, and Excel. Ability to learn anddocument new systems and train others in their use
- Attention to detail – able to record data accurately
- Problem solving skills a plus
- Time management a plus
- Teamwork Mindset
Supervisory Responsibility:This position has no direct supervisory responsibilities.
Position Type/Expected Hours of Work:This is a part-time position, and core days and hours of work are Monday through Friday, 9am to 5pm, with your weekly schedule to be determined by your supervisor. This position requires a minimum 20 hours worked per workweek.
Travel:Occasional travel is primarily local and during the business day for “all hands on deck” events / conferences.
Required Education or Experience:
- High school diploma or GED diploma
- Related experience a plus
- Familiarity with Saddleback Valley Community Church and the teachings of Pastor Rick Warren strongly preferred.
Salary: $31.73 per hour DOE
This is an excellent opportunity to join a growing ministry with excellent benefits with an amazing team. If you have what it takes to join our team as a Partner Relations Representative, don't miss out on this great opportunity; email your resume & cover letter to Recruiting@pastorrick.com.
